Warranty and Return
Warranty and Return
We pride ourselves in strict full-inspection before delivery for all titanium and rare metal goods:
- Quality Warranty: We guarantee products comply with agreed material grade and dimension standards. If manufacturing defect happens on our side, free reproduction or replacement is available.
- Non-returnable situation: Custom machined items per exclusive buyer’s drawing cannot be returned unless confirmed production defects. Wrong size/grade caused by buyer’s incorrect parameter input is not covered for free return.
- Damages from improper storage, secondary processing after receiving goods or wrong usage are out of our warranty range.
- Customers must submit quality claim with photos within 7 working days once goods are received.